Aqara U500 Smart Gate Lock
Aqara U500 Smart Gate Lock
Key Features
- Dual-side fingerprint & key — unlock inside and out, no reaching through
- Apple Home Key — tap to enter, works even phone-off
- 50 fingerprints — 160×160 sensor reads instantly and accurately
- Matter over Thread — Apple, Google, Alexa, SmartThings & Home Assistant
- Built tough — solid metal frame with dual-hook anti-pry bolts
- Doorbell + auto-lock — built-in bell button and gyro auto-lock
- 7-month battery — 4 AA cells with USB-C emergency charging
- For iron gates — fits 22–28 mm doors, 40–45 mm backset, IP65 weatherproof
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The Aqara Smart Gate Lock U500 is a smart lock built specifically for iron gates, delivering dual-side security, inside and out. Both sides of the gate carry a fingerprint reader and key cylinder, so you get convenient access from either side while eliminating the risk of someone reaching through the gate to unlock it. With a full metal frame, reinforced dual-hook bolts and a genuine through-lock cylinder, the U500 is engineered to withstand prying and forced entry for long-term peace of mind.
Open the gate your way. Add a home key to Apple Wallet and tap to unlock with your iPhone or Apple Watch — it even works when your iPhone is out of battery or offline, and access can be shared remotely through the Apple Home app. The high-resolution 160 × 160 fingerprint sensor recognises your print instantly and stores up to 50 fingerprints, with all access data kept locally and AES-encrypted. You can also enter via the keypad password, an NFC card, the Aqara Home app, or the supplied mechanical keys. Built on Matter over Thread and the new Aliro standard, the U500 works with Apple Home, Google Home, Amazon Alexa, Samsung SmartThings and Home Assistant.
Power is fuss-free: 4 AA batteries last up to 7 months and are easily replaced, with a low-battery warning and a USB-C emergency charging port for power-bank top-ups. A built-in gyro sensor enables Auto-Lock on Close with no extra contact sensor, while Night Latch and Do Not Disturb modes add control. The One Tap, Dual Unlock feature pairs the gate with another Aqara lock to open both at once, a dedicated doorbell button saves buying a separate chime, and integration with the Aqara Doorbell Camera Hub G410 lets you see and unlock from Apple Home. Rated IP65 (outer panel) and IP54 (inner panel), the U500 holds up to dust, splashes and heavy rain.
- Brand: Aqara
- Model: Smart Gate Lock U500 (DL-D18D)
- Lock type: Smart iron-gate lock — integrated, all-in-one design
- Unlocking methods: Dual-side fingerprint, dual-side mechanical key, Apple home key, password, NFC card, app
- Fingerprint: 160 × 160 sensor, up to 50 prints, AES-encrypted local storage
- Wireless protocols: Thread, Bluetooth, NFC
- Ecosystems: Matter over Thread (Aliro) — Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant
- Power: 4 × LR6 AA 1.5V batteries (up to 7 months); USB-C emergency power 5V 1A
- Protection rating: IP65 (outer panel), IP54 (inner panel)
- Operating temperature: Inner panel -18°C ~ +50°C; Outer panel -35°C ~ +66°C
- Operating humidity: 0~93% RH, no condensation
- Warranty: [confirm]
What's in the Box
Smart Gate Lock U500 × 1, Strike Box × 1, Mechanical Keys × 2, AA Batteries × 4, Accessories Kit × 1, Installation Diagram × 1, User Manual × 1
Dimensions & Installation
Outer panel: 148.7 × 71.7 × 27.3 mm
Inner panel: 167.5 × 72.9 × 49 mm
Suitable for iron gates (door and frame must be flush)
Door thickness: 22–28 mm | Backset: 40–45 mm | Door gap: 3–7 mm
Hole diameter: ø12 mm × 2, ø50 mm × 1

What
Malaysians Are Saying About Us
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Thivaghar 2
Fast service and my wife and I very satisfied with the smart door. Installation was very punctual and fast. Door locks feel solid and the team is very helpful in choosing the suitable door lock for us. From start to finish everything was smooth! From the customer service to installation and activation of the door ,I am pleased with the service! I didn't expect them to clean all the dust after installation too. Keep up the good work👍
Jia Lin Poh
We engaged Locks 'n More for our door lock and add on a safe when we are almost ready to move it! The team is professional, experience and always ready to share/advise the best purchase for you. Good job to Shao Min and Bryan for both the queries and efficient installation! We will definitely recommend you to check them out for the best item that suits ur need for your house!
Daniel Tan
I’m very satisfied with my purchase of the Smart Lock from Locks N More! The quality of the product is excellent and it works perfectly. Special thanks to Amy, the installation technician — he was professional, efficient, and very friendly. The whole process from purchase to installation was smooth and pleasant. Highly recommended!
Hazliza Naemuddin
Great lock with reasonable price. Excellent customer service. Installation went smoothly. The installer explained everything very well. Had a great experience from the moment I placed my booking until the day of installation. Keep up the good work!
Ahmad Dahaqin
Their installers are punctual and did a great job! The PIC was very kind as well. Highly recommended
Lim Zhen Jian
Good experience buying smart lock from here. Knowledgeable of the products and provides great service. Very satisfied with my order and the installation.
Admon Ng
Good quality smart door lock, capable to detect fingervein, super sensitive sensor and able to switch to tranditional door lock anytime. secureloq F2 really a superb smart door lock. Thanks to Locks 'n More for recommending this lock for me. Their service is the best as well
Intan Shafinaz
Very fast and good response, arrangements for installing, product explanation. Workmanship of installing is superb. Well explained and guidance on the products. Highly recommended
Li Yuan Ong
I didn’t know much about digital locks before I visited Locks 'n More, but the team explained everything so well. Now I have a lock that’s not just easy to use but looks really sleek on my front door. The whole process, from choosing the lock to installation, was super smooth. Best digital lock shop in KL!
Ting Nick Jee
I went to their shop straight to survey and research they were very helpful in terms of suggesting and explaining to you and very patient and nice. Overall experience from buying to installing very smooth. Definitely recommending them to someone else.